Setting up a subscription is the most convenient way for you to get your favorite products delivered to you automatically. You can set up the frequency for each order and can make changes online whenever you need.

Signing up for a subscription order is easy; it can be done while browsing on a product page. To subscribe:

- Select ‘Add to subscription’ for an eligible product
- Set up your chosen delivery frequency for the subscription order
- Proceed to checkout

You will require a SureTHIK account to set up and manage your subscriptions.

After you set up a subscription, you will receive an order confirmation email. This email will include a link to access ‘My Account’ where you can manage your active subscriptions, subscription order items, and subscription order account information.

We will place your subscription orders automatically with your chosen frequency, and you will receive an email in advance of your order being processed.

You will also receive emails about other information related to your Subscription Order account, such as if your item is no longer being sold or out of stock, if you cancel your subscription, and confirmation when an order is placed successfully.

- Log in to your Account and click on ‘My Subscriptions’.
- Select the subscription order that you would like to change.

You can then edit the subscription frequency, quantity, remove products, amend dispatch date, cancel your subscription and update your payment and billing details.

*You can always have our customer support team make changes for you too by calling us at 1-855-532-9182

- Log in to your Account and click on ‘My Subscriptions’.
- Click on the subscription order that you would like to cancel.
- Under subscription details, select ‘Cancel subscription’.

Once cancelled, you will receive an email to confirm that your subscription has been cancelled. Your cancellation will take effect immediately. Please be aware that you may already have an order in process, and cancellation will only effect unprocessed orders.